TABC supports global human rights initiatives such as “United Nations Universal Declaration of Human Rights,” “UN Guiding Principles on Business and Human Rights,” “UN Global Compact,” and “International Labour Organization Standards” for the protection of all stakeholders, particularly with regards to human rights. Practical actions are being taken and relevant codes of conduct and policies have been implemented to address human rights issues. Aside from international human rights conventions, TABC also observes domestic laws such as the Labor Standards Act, Act of Gender Equality in Employment, and the Occupational Safety and Health Act to protect the interests of employees, non-employee workers, and customers. All of TABC’s suppliers that are characterized as insurance company have announced their own human rights policies.

TABC has no union and therefore has not established any collective bargaining agreement. Nevertheless, we have assembled a Labor and Management Relations Committee in accordance with the Labor Standards Act, in which the labor representatives are elected by all of TABC’s back-office staff. The committee convenes labor–management meetings quarterly, and on an ad-hoc basis as needed, to communicate on issues concerning cooperation and coordination between labor and management, improvement of employment terms, and workers’ benefits. An employee opinion mailbox (Labor@tabc.com.tw) has also been created to facilitate pro-active discussion and response for issues that are of concern to employees. Furthermore, TABC complies with Article 16 of the Labor Standards Act and will serve the minimum notice period required by laws if it encounters any major operational change that results in the termination of employment contracts, while at the same time taking the necessary actions to protect employees’ work rights and employment terms.

TABC did not encounter or receive any complaint concerning discrimination in 2023, and there was no incident of child labor, forced labor, delay or neglect in handling employees’ opinions/complaints, personal data leak, violation against freedom of association or collective bargaining rights, major employment dispute, or significant change in operations. Relevant measures taken to protect human rights are explained below.

Download TABC’s human rightsprotection actions